We are Baltimore City's first and only comprehensive crisis center.
Since 1992, we have helped countless individuals overcome mental health and substance use disorders, regardless of ability to pay or time of day.
Operating call center services, mobile response, crisis and substance use residential units, and more, we work in partnership with other city providers to create new and innovative ways to serve Baltimore City and Maryland’s communities.
CarePoint Response Inc., is a 501(c)(3) private non-profit behavioral health and crisis services organization.
Our Vision
We envision a world of thriving communities where healing and mental wellness are possible for all.
Our Mission
We deliver high-quality behavioral health services and emotional support to individuals and communities navigating mental health and substance use challenges to ensure their health and well-being.
Our Values
Responding with heart and healing with hope, our primary value of being people-centered shows up in each one of our core values:
Collaboration: We recognize that clients interact with a broad array of systems, services, and people, and we build trusted partnerships with them to be of greater service.
Empathy: We meet people where they are, joining them in their healing journey, and recognizing that people’s wellness is at the center of what we do.
Growth: We prioritize knowledge, continuous learning, and realizing potential as key ingredients to our ability to make a difference and stay mission-focused.
Impact: We are deeply committed to timely, efficient, and measurable outcomes that center on the communities we serve.
We Serve Everyone.
Whether you’re navigating mental health challenges, substance use, or supporting a loved one, you’ll find compassionate, evidence-based programs designed to meet you where you are.
Working with Providers and Partners in Baltimore City and Across Maryland.
We work with government agencies, law enforcement, providers, hospitals, community organizations, and private companies to help support teams and individuals in need.
A Team that Cares.
With decades of combined experience in leadership and service, our leadership team and board of directors work persistently to provide quality, trauma-informed care to our clients.