We’re here to help.

Our services work together as part of one coordinated crisis response system— designed to meet people where they are and support moved toward stability and recovery in the least restrictive way possible.

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Not sure where to begin? Start here.

If you aren’t sure what kind of support you need, start with the 988 Helpline, or call our main line today to speak with a trained counselor who can help you think through next steps.

Contact the 988 Helpline today, or Contact CarePoint at 410.433.5255.

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  • Close-up of a purple sticker on a black surface with text that reads, 'CALL 988 We're here to help. Call 988 for emergency emotional support. Safe, supportive, confidential. Available 24/7.'

    988 Call Center

    Providing 24/7 service answering the 988 Helpline for Central Maryland, the 988 National Backup helpline, and 988 Text & Chat.

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  • A man with glasses and a beard smiling, talking on a corded phone in office with blinds in the background.

    911 Diversion

    Diverting non-emergency calls to behavioral health resources. Conducted in partnership with Baltimore City agencies.

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  • A white delivery van parked on a dirt path surrounded by trees with autumn leaves.

    Mobile Response

    Access on-demand, in-person response teams consisting of a licensed or credential clinician and a peer specialist.

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  • Substance Use Urgent Care Center

    Access immediate, 24/7 short-term stabilization and support for substance use-related emergencies. Located in West Baltimore.

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  • Two women standing outdoors in front of a brick building smiling at the camera. One woman with short hair, wearing sunglasses and a maroon t-shirt with white text, holding a coffee cup and a basket of snacks. The other woman with curly hair, wearing a blue denim shirt over a white top.

    Residential Services

    Access residential services for mental health crises and/or substance use disorders. Accepts Medicare, Medicaid, the uninsured, and veterans. Located in West Baltimore.

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  • A woman wearing a blue face mask working on a laptop at a white desk with green plants, a computer monitor, framed artwork, and a yellow chair in the background.

    Targeted Case Management

    Helping adults in Baltimore City access medical care, behavioral health services, and social services.

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  • A boy in a red T-shirt writing in a notebook at a table, with a girl next to him and other children in the background.

    Youth Care Coordination

    Helping youth and families in Baltimore City access behavioral health services and social services.

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  • A group of six diverse people standing together in front of a colorful backdrop with references to golf and the words "COME GOLF" and "TOP GOLF" on it, smiling and posing for the photo.

    Law Enforcement Assisted Diversion

    Redirecting low-level offenders engaging in misdemeanor crimes to community-based services instead of prosecution or incarceration.

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  • A close-up of a combination lock on a safe or secure box, with the numbers 0 3 and 0 visible on the dial.

    Extreme Protective Orders

    Request a court order to temporarily prevent a person showing signs of threatening behavior from accessing firearms.

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  • A group of people interacting in a professional setting, including a woman and a man shaking hands and others holding papers, in a room with framed certificates on the wall.

    Training, Education, and Outreach

    Working with providers, public agencies, schools, employers, law enforcement, and community organizations through trainings, outreach, debriefing traumatic events, and coordinated support.

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